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Past conversations are viewed in a separate tab, listed in date and time order, not in Contact Name order.
This view retains your most recent conversations, with a link to Outlook to view the rest. At least in the Outlook Conversation History folder you can choose to arrange by From or To, or group by Contact name.
Be warned – if you've built a history of valuable contacts while using Skype, you'll be sending them new contact requests individually.
Another change that leaves users scratching their heads is how Skype for Business handles conversations.
It might not be an issue for internal communications or for new companies, but it's a roadblock for Mac lovers looking to upgrade from using personal Skype accounts.
Decide to stay on the consumer Skype platform for the backwards compatibility and you're left managing personal Microsoft accounts in the background, with no overall admin control.
It's rare to find organisations that use all of the Office 365 products that they are licensed for and Microsoft knows it.
Redmond is so focused on having you use the full product set that, in addition to the inbuilt Office 365 usage reports, it's released a public preview of the Power BI content pack for Office 365 adoption.
SMBs got the product included with a user/month plan.
Skype revolutionised IP-based video calling to such an extent it became a verb, much like Google.
This largely consumer technology went pro in 2011 when Microsoft bought the firm for .5bn.
If your small business started out using Skype, or your users are comfortable with personal Skype accounts at home, everyone's in for a shock.
Microsoft's acquisition of Skype led to the eventual death of the standalone Skype account. Microsoft wouldn't continue to grow a standalone authentication directory when it already had the Microsoft account infrastructure in place.
Now you're getting serious data, broken down by product, on how much your organisation is using the various online services.